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Developer FAQ ​

The scene does not appear in the iframe. What should I check? ​

Open the same scene URL directly to confirm that its path is /tryon-scenes/<sceneId> (a 32-character scene ID) and that the scene is accessible.

Why does the camera not start? ​

Serve the host page over HTTPS or use a secure local development environment, and add allow="camera; autoplay; microphone; clipboard-write; web-share" to the iframe. Check camera permission and the permission policies of both the host and scene page. Camera startup depends on camera; see the guide for the other permissions.

Why is the interface clipped? ​

Set an explicit iframe height. Start with 780px when checking your layout. The component inside the scene page has a minimum height of 540px; a shorter host container can clip its content.