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| Q | Materials are missing after importing into the Content Editor |
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| A | This is almost always caused by a non-standard model authoring or export process. Please refer to the official export guide. |
| Q | The default polygon count from a free modeling tool is too high to import into Kivicube, or severely impacts scene performance after import |
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| A | If you are proficient with another DCC application, refer to the recommended polygon limits in the official documentation and decimate the model accordingly. If not, use the Optimize Model function in the Content Editor to compress it. |
| Q | How do I export multiple animation clips? |
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| A | The official documentation provides multi-clip animation export tutorials for several DCC tools. See the multi-clip animation guide. |
| Q | A model exported from another tool is too large to import into Kivicube |
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| A | Follow the official documentation to perform polygon decimation and texture compression, then re-export. |
| Q | A model exported from Nomad Sculpt appears overexposed in Kivicube |
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| A | When exporting, select model mesh only — do not include lights. Lighting units differ between Nomad and Kivicube; adjust the lighting settings after import in the Kivicube editor. |
| Q | Animations and textures were completed in Maya, but nothing appears after importing into Kivicube |
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| A | Please follow the official documentation for the correct FBX export workflow. |
| Q | The model exported from Nomad Sculpt has an extremely large file size |
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| A | Please refer to the Nomad polygon reduction, baking, and export tutorials in the official documentation. |