AR Video

1.Using Kivicube's Video Conversion and Compression Service

Supported File Formats: mov / mp4 / avi / webm / wmv / mpeg / mpg / 3gp / ogv / mkv / m4v / fv / ts / f4v / 3g2
File Size Limits:
- Free: up to 30 MB
- Starter : up to 50 MB
- Pro: up to 200 MB
- Enterprise: up to 200 MB

	Advantages	Description
1	Compression produces smaller, high-quality videos, which helps mitigate slow loading performance.	Kivicube applies high-quality video compression that keeps the video clear and sharp while significantly reducing file size. This results in faster downloading and loading, improving overall performance.
2	High compatibility to prevent playback failures or unexpected behavior	Kivicube performs compatibility processing on videos to prevent issues such as playback failure, missing visuals, missing audio, or stuttering on web platforms or WeChat Mini Programs.
3	The converted output is more compliant and performance-optimized.	The platform normalizes uploaded videos to ensure compatibility with web and WeChat restrictions, preventing upload failures caused by unsupported formats or specifications.
4	Auto Remove Black Borders	Removes black borders caused by incorrect export settings.

Supported File Format: MP4
File Size Limits:
- Free: 30 MB
- Starter: 50 MB
- Pro : 200 MB
- Enterprise: 200 MB
Supported Video Codec: H.264
Supported Audio Codec: LC-AAC
Maximum Video Dimension:
- Long edge must not exceed 1920 px
- Recommended long edge: 1280 px or below
Video Dimensions Must Be Even Numbers (Width and height cannot be odd.)
Avoid Full-Frame Pure-Black Frames, especially at the beginning of the video.
See details for more information.
Video Level Requirement: Must not exceed Level 5.2
Video Profile Requirement: Must not exceed High Profile

How to Ensure the Video Does Not Contain Completely Black Frames

Videos recorded directly from a camera typically do not contain fully black frames. Such issues usually occur during post-production or editing.

Example 1:

Avoid using pure black frames during editing. Use your video editing software to trim unnecessary segments.

Example 2:

Precautions when using After Effects (AE).

The error “The operation is not supported.” usually occurs when:

Best Practices:

If the video is displayed full-screen, it is recommended to set the short side to 720px.

For half-screen display, adjust according to your actual needs. For example:

If you want the video width to be half of the screen width, set the source video width to 360px.